General Terms and Conditions for Using Castapp

Effective: April 7, 2025

1. Scope and Provider

These Terms of Use (hereinafter referred to as "T&C") govern the contractual relationship between Stageapp Services GmbH (hereinafter referred to as provider, operator, Castapp) and you (hereinafter user, artist, caster, publisher), in the version valid at the time the contract is concluded. Deviating T&C of the user are rejected. Please read these conditions carefully before using any services of Stageapp Services GmbH. Castapp is exclusively aimed at trained and professional artists, casters, producers, and theatre companies. Registration for consumers (B2C) is explicitly excluded. The operator may reject a registration if no commercial activity is identifiable or verifiable.

"Artist" within the meaning of these T&C are users who use the artist-specific functionalities of the platform. "Publisher" are users who use publisher-specific functionalities. "Caster" are users who use caster-specific functionalities.

Artists set up their own user account on the platform and thereby become contracting parties of Stageapp Services GmbH. It is not permitted to copy, store or distribute data from the platform.

Casters also set up their own user account on the platform and become contracting parties of Stageapp Services GmbH. Depending on the plan, several users can operate together as a caster team. It is not permitted to copy, store or distribute data from the platform.

Publishers submit their contact details via a form and thereby become contracting parties of Stageapp Services GmbH.

2. Conclusion of the Contract

Contracts on Castapp can only be concluded in German. Artists or casters must be at least 18 years old. By registering, the user agrees to the current T&C. When ordering paid services, a contractual relationship is established between Castapp and the registered user, subject to these terms. Before this contract is concluded, the user will be informed about the paid service and payment terms. The contract becomes effective when the user confirms their order and payment obligation by clicking the "Subscribe" button.

The presentation of services on the website does not constitute a legally binding offer. It is an invitation for the customer to make an offer.

You agree to receive invoices electronically. Electronic invoices will be provided via email and through our payment provider’s user area.

3. Description of Services

The free services for artists include: * Provision of a meaningful artist profile, including the option to upload numerous video and audio files for presentation to producers and for use via the platform’s functionalities.

* Unlimited storage space for media files.
* Participation in casting calls by producers.
* Submission of applications to producers via the platform.
* Scheduling of casting appointments.

The paid services for artists include additional features: * “Profile link”: The artist can make their profile publicly accessible by creating a shareable link and selecting specific videos to include.
* “Audition scanner”: The artist gains access to casting calls from publishers as well as aggregated postings from social media.

Free services for publishers: * Submission of casting calls via online form Paid services for casters include:
* Access to the artist database
* Management of auditions and applications
* One-click application functionality (incl. video & audio)
* Scheduling and coordination
* Evaluation of candidates
* Access to additional features such as upload links or webhook exports (depending on plan).

Exact scope of services per plan is defined in the pricing list.

4. Prices for Paid Services

If the user chooses a paid service, they will be informed in advance about costs and payment methods. The provider reserves the right to apply different pricing models for different booking periods, user groups, or usage periods, and to offer varying service packages.

5. Payment Terms

Any fees incurred must be paid in full to Castapp when due. Certain payment methods may be excluded by the provider. Sending cash or checks as payment is not allowed. In case of payment default, the provider reserves the right to claim damages.

If the user's bank declines a payment, the user must pay a €7.50 fee, corresponding to the fee charged by our payment provider Stripe. This fee is added to the outstanding amount and is payable immediately. Accepted payment methods include direct debit and credit card.

6. Registration and Termination

A Castapp account is for the user's sole and personal use and must not be shared with third parties.

The contract between the user and Castapp is for an indefinite period. Castapp may terminate the contract at any time, with or without notice, and without providing reasons.

Castapp also reserves the right to remove profiles and/or any content published by the user. If Castapp terminates a user account or deletes content, there is no obligation to inform the user or provide justification.

We ask users who no longer wish to use the platform to notify us so we can delete their personal data. Similarly, we may delete accounts inactive for more than 12 months.

Users must not provide false or fraudulent information. Such actions may result in legal consequences and immediate termination of the contract.

Upon termination, all user data will be deleted.

7. Limitation of Liability

Castapp assumes no responsibility for the content or accuracy of user-provided information or other content.

Stageapp Services GmbH is liable for damages to life, body, or health only if caused by intentional or negligent actions of the company, its legal representatives or vicarious agents.

For other damages, the company is only liable if they result from the breach of essential contractual obligations and are caused by gross negligence or intent. Damages are limited to foreseeable, contract-typical amounts and capped at 5% of the order value in cases of delay.

Claims related to injury or freedom expire after 30 years; all others after 1 year starting at the end of the year in which the claim arose and the claimant became aware (or should have with due care) of the facts (§ 199(1) BGB).

The provider reserves the right to review and, if necessary, delete user content for legal compliance.

8. Availability

We provide platform availability of 98.5%. Availability is calculated monthly, excluding maintenance. Maintenance may be performed from 12 AM to 6 AM and/or on weekends for up to five hours monthly. During this time, service may be unavailable.

9. Offsetting and Right of Retention

The user may only offset claims that are legally established or undisputed. The user may only exercise a right of retention if the counterclaim is based on the same contractual relationship.

10. Data Protection

We are committed to data protection and built our platform with minimal personal data processing and maximum security in mind. Full privacy details are provided in our privacy policy.

Casters may request artists to agree to their own terms. We are not responsible for these terms or any off-platform data handling by casters or other users.

If the operator permits casters to use personal data outside the platform, this is only allowed if the theatre has obtained prior consent from the data subjects.

We will not share your personal data with third parties without your prior consent.

Please note that online data transmission (e.g., via email) may involve security vulnerabilities. Full protection of third-party data cannot be guaranteed. We are not liable for such issues.

Third parties may not use contact details for commercial purposes unless previously authorized in writing by the provider.

You have the right to access your data at any time and request corrections, deletion, or processing restrictions.

More information is available in our privacy policy.

11. Data Backup by the User

All disputes and legal relationships are governed exclusively by German law, excluding the UN Sales Convention.

Jurisdiction for merchants, legal entities under public law or public-law special funds is the registered office of the provider.

13. Final Provisions

The contract language is German.

We do not offer services for purchase by minors. If you are under 18, you may not use Castapp.

If you violate these T&C and we take no action, we still reserve the right to enforce our rights later.

We reserve the right to modify our website, rules, and terms – including these T&C – at any time. You will be informed at least 14 days in advance. If you do not object, changes are considered accepted.

If any provision is found to be invalid, the remaining terms remain in effect. The invalid provision shall be replaced with a lawful one that best reflects the original intent.